Last Updated: July 5, 2024
Opti-Surge LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.opti-surge.com (the "Site"), and when you engage with our services. Please read this policy carefully to understand our practices regarding your information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes any information that can be used to identify you personally, such as your name, email address, phone number, mailing address, and payment information. We collect this information when you register on our Site, place an order, subscribe to our newsletter, or contact us.
- Technical Data: We automatically collect certain technical information about your device and usage of the Site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of access.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To process and fulfill your orders.
- To communicate with you regarding your account or orders.
- To provide customer support and respond to inquiries.
- To improve our Site and services based on user feedback.
- To send promotional materials and updates about our products (you can opt-out at any time).
- To comply with legal obligations and protect our rights.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you (e.g., payment processors, shipping companies). These parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Security of Your Information
We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure; therefore, we cannot guarantee its absolute security.
5. Your Rights
You have certain rights regarding your personal information under applicable data protection laws:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate personal data.
- Deletion: You have the right to request deletion of your personal data under certain circumstances.
- Objection: You have the right to object to processing based on legitimate interests.
To exercise these rights, please contact us using the contact details provided below.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Opti-Surge LLC
5830 Granite Parkway
STE: 100-291
Plano TX 75024
Email: contact@opti-surge.com
